Medical MSP Program Information for State of Connecticut Staffing Resource Providers

Managed Services Provider (MSP) Program Information for State of Connecticut Staffing Resource Providers

The State of Connecticut, DAS Procurement has entered into a new contract with Knowledge Services resulting from RFP (23PSX0113) for a Medical Services Managed Service Provider (MSP) and Vendor Management System (VMS). Knowledge Services will act as the Managed Services Provider (MSP) and manage the State of Connecticut’s Medical Staff Augmentation services to ensure consistent and streamlined but flexible processes, onboarding compliance, improved resource quality, and business intelligence.

Under this contract, the Knowledge Services MSP program is referred to as "CTMSP." It will deliver solutions to help manage sourcing, tracking, reporting, and invoicing of Medical Staff Augmentation services.

As part of its MSP solution, Knowledge Services utilizes the dotStaff™ Vendor Management System (VMS) to optimize and manage the contingent labor process. Through this platform, open competition assures vendor equality and fair access to business opportunities.

Quick Links

Program Resources

Onboarding Forms + Instructions

Program Benefits

• Dedicated, experienced Program Team providing single point of contact 

• Greater quantity of opportunities with clear requirements outlined

• Ability to maintain and cultivate new relationships with vendors

• Cash flow visibility provides access to payment statuses

• Business intelligence & reporting

• Web-based requisition workflow for candidate submission, time entry, time approval & invoicing

Standardized Workflow

The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow: